Author: Gulf News Week
The uniforms were developed specifically for modern rail operations in the UAE, with attention to movement, climate, and daily passenger interactionEtihad Rail unveiled the official uniforms for its passenger-facing teams, giving the public a first look at a key symbol of the UAE’s national railway network before passenger services begin.This move is part of the build-up to one of the country’s most anticipated transport milestones. The national railway network is preparing to connect communities across the Emirates in a phased rollout focused on safety and service quality.The newly unveiled uniforms feature a contemporary grey palette with bold red accents. They…
Surf photographer attacked in water by ‘shark or sea lion’The finals day of the World Surf League’s New Zealand Pro event was paused after a photographer was attacked.5 hrs agoSurfing
Ministry of Finance’s smart contact centre tracks caller sentiment, flags dissatisfaction, and helps managers improve service quality across government touchpointsThe UAE’s Ministry of Finance has unveiled an advanced artificial intelligence (AI) system at its customer service contact centre, which will record, analyse, and interpret conversations during calls, including the caller’s emotional state.This is a significant step in the ministry’s ongoing commitment to eliminating bureaucratic hurdles and placing customer satisfaction at the heart of government operations.The system goes beyond conventional call logging by leveraging AI-driven sentiment analysis. It evaluates the tone, language, and emotional cues of each interaction and automatically categorises…
Residents are being invited to enjoy complimentary or discounted coffee while learning more about multiple sclerosis as part of the National Multiple Sclerosis Society’s awareness initiative on May 30 and 31More than 30 cafés across the UAE are inviting residents to stop by for a complimentary or discounted coffee while learning more about multiple sclerosis (MS), as part of a nationwide awareness initiative taking place on May 30 and 31.The campaign, launched in collaboration with the National Multiple Sclerosis Society (NMSS), aims to spark conversations around the neurological condition through simple, community-led experiences built around coffee culture and social gatherings.Multiple…
A UK-bound EasyJet flight was diverted to Rome after a power bank was found to be charging in a passenger’s luggage, it has been revealed.Flight EZY2618 from Hurghada in Egypt to London Luton landed in the Italian capital on Tuesday night as a “precaution”.The airline said the captain decided to divert “in line with safety regulations” after a passenger informed crew during the flight that the portable charger was in the hold of the aircraft. Many airlines have toughened rules on power banks, often requiring that they be stored in hand luggage because of the risk of lithium-ion batteries catching…
‘It is correct to say that we have reached a conclusion on a large portion of the issues under discussion,’ Iran’s foreign ministry spokesman Esmaeil Baqaei said[Editor’s Note: Follow the media live blog for the latest regional developments with the US-Israel-Iran ceasefire now in effect.]Iran said Monday that Tehran and Washington had reached understandings on many issues in exchanges over a deal for ending the war, but warned an agreement was not imminent.”It is correct to say that we have reached a conclusion on a large portion of the issues under discussion,” foreign ministry spokesman Esmaeil Baqaei said, during a…
Abbas Akbari ‘was one of the armed leaders of the riots in Nain town in Isfahan province’, the judiciary’s Mizan Online website reportedIran on Monday, May 25, executed a man convicted of carrying out armed attacks during the nationwide anti-government protests that peaked in January, the judiciary said.Abbas Akbari’s is the latest in a string of executions by the Islamic republic after it ramped up hangings in security-related cases after the outbreak of war with Israel and the United States on February 28.”Abbas Akbari… was hanged this morning,” the judiciary’s Mizan Online website reported, describing him as “one of the…
From immersive dining experiences and refined tasting menus to homegrown success stories and cultural tastemakers, the Dubai Dining Awards 2026 by media spotlight the venues and visionaries shaping the city’s evolving food sceneThe Dubai Dining Awards 2026, presented by KT Luxe, celebrate the venues and visionaries redefining how the city experiences hospitality today. From boundary-pushing immersive concepts and refined tasting menus to homegrown success stories and cultural tastemakers, here are this year’s winners shaping the city’s distinct dining landscape.KrasotaBest Sensory ExperienceKrasota felt genuinely unlike anything else I have tried in Dubai this year, or ever for that matter. From the…
This increase is likely for last-minute bookings and limited routes — not average fares year-round or across all destinationsAirfares are expected to see an increase of up to 30 per cent during peak travel seasons to busy destinations this year compared to last year, driven by higher jet fuel prices, flight disruptions after the US-Israel-Iran war, and the Hajj season overlapping with the summer break, say travel agents.Even during the upcoming Eid Al Adha holidays this week, airfares are much higher than last year, increasing by up to 30 per cent. This is mainly due to the surge in jet…
US President Donald Trump says he has instructed negotiators “not to rush into a deal” with Iran, after earlier suggesting an agreement was close. The deal under discussion reportedly involves a 60-day ceasefire extension, reopening the Strait of Hormuz and a plan for further negotiations over Iran’s nuclear programme.In a social media post, Trump said “constructive” talks were proceeding but “both sides must take their time and get it right”.Trump said on Saturday an agreement had been “largely negotiated”, prompting speculation an announcement could be imminent. According to US media, the mooted deal is not a final settlement and instead…